• Flights: International flights to/from your chosen destination are not included in this package. The Big Journey Company will be happy to provide a quotation for your flights—please contact us for further details.
• Vaccinations & Health: Vaccinations may be recommended depending on your destination. Please consult your doctor or travel clinic for the most up-to-date medical advice.
• Visas & Entry Requirements: Entry requirements vary by destination, and a visa may be required. Please refer to the travel tips section for full details. It is your responsibility to ensure you have the necessary travel documentation prior to departure.
• Medical Needs: Please inform The Big Journey Company prior to travel of any medical conditions or medications you take that we should be aware of to help ensure a safe and enjoyable experience.
• Accommodation Check-in/Out: Unless otherwise stated in your itinerary, check-in is after 2–3pm and check-out is before 10am. Please note that hotels may be subject to change to the same or similar standard due to availability.
• Cancellation Policy: Cancellations made within 90 days of departure are subject to a 100% cancellation fee. Deposits are non-refundable, and balance payments are due 14 weeks prior to departure. It is your responsibility to ensure adequate travel insurance is in place to protect against the need to cancel your holiday.
• Minimum Numbers: The Big Journey Company host will accompany the tour should minimum guest numbers be met. We will confirm this closer to the departure date.
• Terms & Conditions: Further terms and conditions apply and will be provided upon request or at the time of booking. The Big Journey Company reserves the right to withdraw any offer prior to accepting a reservation. This does not affect your statutory rights. All offers are subject to availability and space is limited.